Terms and conditions
Terms & Conditions
Cancellation Policy for Retreats:
- Free cancellation for 48 hours
- After 48 hours, guests can cancel up to 30 days before check-in and get a 50% refund of the retreat rate
For a full refund, the guest must cancel within 48 hours of booking and at least 30 full days prior to check-in time (shown in the confirmation email).
For a 50% refund of the nightly rate, the guest must cancel 30 full days before the listing's local check in time (shown in the confirmation email), otherwise no refund. If only 50% of the reservation has been paid, no refund will be issued and the remaining 50% will simply not be charged.
If the guest cancels less than 30 days in advance or decides to leave early, the investment is not refundable.
Late Fee:
For payment plans a $25 (US) late fee will be charged for payment not received
or unable to be processed by each installment due date.
Confidentiality:
Sausha Davis Coaching highly respects the privacy of their clients and holds in strict confidence all information about clients and complies with applicable privacy and other legislation. Noinformation will be released to a third party without your written permission. At any time, you have the right to withhold or withdraw consent, or place conditions on the disclosure of your information. There are situations, however, where Sausha Davis Coaching would be legally required to release personal information to proper authorities and / or to other persons who may be required to intervene as necessary. You will be notified before this occurs.
Email Confidentiality:
With every email sent, your messages and your privacy are at risk of being viewed, intercepted or modified by 3rd parties. Sausha Davis Coaching recommends that clients sign up for a secure email account to ensure that correspondence is kept confidential. Sausha Davis Coaching accepts no liability for any interference with or damage to your computer system, software, or data occurring in connection with your use of insecure email to communicate with Sausha Davis Coaching.
Risks and Benefits:
There are risks and benefits to the Coaching process. Coaching may involve the risk
of remembering unpleasant events and may arouse strong and/or unanticipated
feelings. Benefits of Coaching may be an increased ability to live more effectively;
improving your ability to cope with issues that arise in areas of your life such as
interpersonal relationships, family, friends and career. You may also gain a better
understanding of yourself, your goals and your values which will assist you in your
personal and career growth. Given the nature of coaching, it is difficult to predict or
guarantee any particular outcomes. However, Sausha Davis Coaching will do her best to help you experience its benefits. Sausha Davis encourages you to discuss any questions or concerns with her at any point during this process.
Your Responsibilities:
Personal commitment to coaching is crucial to success. It is important that you be
active, open and honest with your coach. Your most important responsibility is to
work toward the goals you and your coach have agreed upon. Seeing a coach is
often enhanced with additional efforts made outside your work together. This effort
can include thinking about the material covered in your sessions, monitoring the
behaviours you are trying to change, or working on specific aspects of coaching such as keeping a journal, reading a book or article, or practicing a new skill. It is your responsibility to call or meet the coach at a prearranged phone number or location at the time of your session. Each Coaching Session will end on time, regardless of whether you call and/or show up late.
Limitation of Liability:
The Client is responsible for his/her own decisions, actions, and results. The Client
agrees to hold Sausha Davis Coaching free from all liability for any action, advice, consultation and results, or adverse situations resulting directly or indirectly from coaching-related communications between the parties, including but not limited to any losses caused by any negligence on the part of Sausha Davis Coaching. The Client agrees to indemnify, defend, and hold harmless Sausha Davis Coaching and its agents, officers, and employees from and against any and all liability or expense, including defense costs and legal fees incurred in connection with claims for damages of any nature whatsoever including but not limited to bodily injury, death, personal injury, financial or business losses, worker’s compensation, past or future lost earnings, damage to reputation, or property damage arising from Sausha Davis Coaching performance or failure to perform obligations hereunder. We shall not be liable for any damages, loss, costs or expenses, including incidental or consequential damages, of Client. The Client's sole remedy against Sausha Davis Coaching shall be the replacement cost of coaching services.
Force Majeure:
We will not be in breach of its obligations under this agreement (other than to pay
monies due) in the event that, for cause or causes beyond its control, the Coach is
unable to perform, in whole or in part, any one or more of its obligations under this
Agreement. Such causes shall include, but not be limited to fire or other casualty,
inability to obtain materials or services, technical failure or difficulties, problems or
interruptions with the Internet, computer viruses, snow storms, hurricanes, other
acts of God, insurrection, or any other cause not within the reasonable control of
either party.
Termination:
The Coach may terminate this Agreement before completion of the total number
of sessions detailed above, on written notice to the Client, where :
● The Client fails to perform or observe any of the terms of this Agreement and fails to remedy a breach within 30 calendar days of written notice provided by Sausha Davis concerning the failure, or
● The Client fails to perform any term of this Agreement which is incapable of remedy, or
● The Client cancels more than 3 Sessions during the Coaching Period, or an
insolvency event occurs in relation to The Client (e.g. bankruptcy, arrangement or court order is made or proposed in relation to all or any of the Client’s assets), or
● The Client fails to pay in advance/on day of session and fails to pay within 5
calendar days of the reminder notice date for that session, or the Client may terminate this Agreement, on written notice to the Coach, where:
● The Coach fails to perform or observe any of the terms of this Agreement and
fails to remedy a breach within 5 calendar days of notice provided by the Client concerning the failure, or
● The Client does not feel this program is a good fit within the first 30 days of registration.
NO REFUNDS after 30 days.
Cancellation Policy:
If you do not feel this program meets your current needs within the first 30 days of
the start date, your coaching program can be terminated with no further payments due after consultation with the coach. If program was PAID IN FULL, a pro-rated refund will be issued. NO REFUNDS after 30 days.
Cancellation and Missed Appointment Policy:
Regarding One on One coaching calls (if applicable):
If you need to reschedule a session, please send written notice at least 48 hours in
advance to Support@SaushaDavis.com. You will be able to make up the missed Coaching Session at an agreed-upon time during the Program. Otherwise, if less than 48 hours of notice is provided for cancellation or rescheduling, you will be forfeiting that appointment and unable to reschedule it. If you do have an emergency, we will work around it and make up the call. If you forget a call, we will not make it up.
Privacy Policy:
We collect your name, address, email address and credit card information when
you sign up for your program. We use this information to process transactions, to
personalize your experience in your program, and to send you periodic emails. Your
information will be shared in a secure manner with current employees of Sausha Davis Coaching to pay for the program and to send you information pertaining to the program. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of paying for and/or delivering the purchased service requested by you.
Informed Consent:
Informed consent for coaching services is essential and out of respect for your right
to self- determination. Consent must be given voluntarily, knowingly and intelligently. You have the right to change your mind and withdraw informed consent at any time.
Statement of Informed Consent:
I have read and fully understand the information contained in this document. Any
and all questions I have regarding the contents of this document have been
answered to my satisfaction and I would like to proceed with individual counseling.
By checking the Terms and Conditions box on your Order Form, you AGREE to the above.
Additional questions or comments must be emailed to Support@SaushaDavis.com